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  • Customers like
    • Quality2
    • Customer service1
  • Customers don't like
    • Customer service1

  • Jun 24
  • Appliances and Electronics
  • Elyria, Ohio
  • Positive Experience
  • 66
  • REVIEW RATING 4/5

The #1 thing I love about Hyla is that it is a Christian company & God keeps blessing everyone over & over! I have never had any issues with my hyla & anytime I need anything I go into the store & get what I need. I was told there is a online store now but I still use the old fashioned way. I think people say what they want on here. I have recommended over 20 people that have... Read more

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Resolved

  • May 26
  • Appliances and Electronics
  • Norwood, Ohio
  • Positive Experience
  • 150
  • REVIEW RATING 5/5

I love my Hyla, especially after I paid it off. I am allergic to cats and have 4. It helps with messes that are wet and I cam use it to clear the air of foul odors. There are downsides however: Cost Set-up time (not good for quick jobs) You must dump and rinse the water reservoir after use or the water will get very foul. Synopsis, the vac is great for full house regular vacuuming but not quick... Read more

Was this review helpful? 2 0

  • May 22
  • Appliances and Electronics
  • Boca Raton, Florida
  • Job Interview
  • 1
  • 1
  • 306
  • REVIEW RATING 4/5

Hello, my name is Jessie. If you’re reading this, I do hope you show this to Filiz Gassmann. I was brought in for an interview on May 19, at the main headquarters for your company in Deerfield Beach. All went well and then I came in for a second interview on May 20 th only to find out working for this company would be a mistake... Your CFO, Filiz Gassmann told me I had to be groomed at all times... Read more

Was this review helpful? 3 4

  • May 20
  • Appliances and Electronics
  • Findlay, Ohio
  • Vacuum Cleaner
  • 160
  • REVIEW RATING 4/5

The contract was incorrect, I told salesman while she was still there said her boss would call, never did . When I finally got in touch with her told her to bring back my Kirby and get Hyla she said she couldn't because it had been over 3 days, because she wouldn't answer. Corp. changed contract but she never brought it to me to sign . I absolutely hate this machine, it stops up often and has... Read more

Was this review helpful? 0 1

  • May 15
  • Appliances and Electronics
  • Jonesboro, Arkansas
  • Vacuum Cleaner
  • 249
  • REVIEW RATING 5/5

This is a total scam and is by far the worst vacuum I have ever owned. And it is also the most expensive that I have owned. The product is very loud and does not clean well. It is also very messy and it is difficult to empty and fill container. Also had issues with hose clogging up. Please save your money and purchase another type of vacuum. I assure you that you will not be pleased with the... Read more

Was this review helpful? 2 1

  • May 12
  • Appliances and Electronics
  • Orlando, Florida
  • Vacuum Cleaner
  • 170
  • REVIEW RATING 4/5

Hate hate this company.. i got a vac.. returned it 2nd day nd signed a cancelation fee paper .. a month later they charge $150 to my acct now im overdraft and been calling them for a month .the manager just answered nd said i returned it after the dates given wich was 3days. Nd said to be thankful he didnt put my credit into court ?? Nd that i was supposed to have sent that cancelation paper .... Read more

Was this review helpful? 0 1

  • Apr 06
  • Appliances and Electronics
  • Lawton, Oklahoma
  • Vacuum Cleaner
  • 656
  • REVIEW RATING 5/5

I had a Rainbow for 14 years and it need some items replaced. I watched a Hyla demo for a friend and decided to put my money into it instead of replacing my Rainbow parts. The Hyla works as well as the Rainbow except for the shampooer.. It doesn't work well at all. The Hyla also is heavier due to the bigger water basin. There should be a smaller basin option. And it is difficult to get broken... Read more

Was this review helpful? 5 0

  • Mar 30
  • Appliances and Electronics
  • Vacuum Cleaner Hose
  • 372
  • REVIEW RATING 4/5

I have had clogged hoses every time I vacuum my floors. Not just a little clogged, but so clogged it doesn't pick up anything. I have called the Hyla salesperson ever since I bought the vacuum last year. Now I can't get help because he is sick.. So I made a call to the Hyla headquarters in the USA. The vacuum technician manager told me I could not get my money back because the motor on the vac... Read more

Was this review helpful? 1 1

  • Feb 09
  • Appliances and Electronics
  • Vacuum
  • 3
  • 3
  • 645
  • REVIEW RATING 5/5

I love my Hyla - must get that out of the way from the beginning. After 15 years of hard use, however, with tons of dog hair and leaves and such, as well as teenagers using it letting hair build up in the roller, the belt is slightly stretched and I have been trying to get a new one but the only email response I have been able to get is that I have to call corporate as there are no distributors... Read more

Was this review helpful? 1 1

  • Feb 09
  • Appliances and Electronics
  • Missouri, United States
  • Positive Experience
  • 297
  • REVIEW RATING 5/5

I bought my Hyla in 2002 and it's still working perfectly. I had to get a new water pan but that was because my ex dropped it full of water so it cracked. That is the only problem I've had in 13 years! When I injured my back my ex got an upright vacuum. He didn't like having to empty out the water in the Hyla and cleaning the water pan. I still have both vacuum cleaners but even thought it is... Read more

Was this review helpful? 3 0

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