Hyla Vacuum Complaints and Reviews

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Hyla Vacuum
Main address: 1262 East Newport Center Drive 33442 Deerfield Beach FL
888-TRY-HYLA, 954-571-5550, 954-571-5552, http://www.hyla-us.com/GST/owner.php?selection=contact&sub=owner
  • 29+1 mobile complaints
  • $25.5K claimed losses
  • $852 average
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I got scammed by hyla Quaity air vacum cleaner place .i have made serval different complaint is anyone able to do anything about it .if so email me or give me a call .i want mine money back full refund like I ask or brand new vacumm that I paid 3,600 $ for with the same warrty I paid 3,600$ for Add comment

  • Jul 26
  • Appliances and Electronics
  • Vacuum Cleaner
  • 15

I have had my unit for several years and it is the best I have ever had....me and my little ones had allergy problems ...but this unit has help so much..per doctor ...fewer visits to doctor..yeah....OH BY THEY WAY GUYS.. FOR A PRODUCT THAT SURE SALES MILLION PLUS UNITS...A FEW COMPLAINTS OF FLAWS CAN BE EXPECTED...*** I work for Honda and our % is not even close to!! Read more

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  • Jul 15
  • Appliances and Electronics
  • Nampa, Idaho
  • Rude Customer Service
  • 1
  • 39

I got my hyla a year ago. They did not tell me I only had three days to return it. I'm having another child and can't afford the vacuum anymore. I called to see about returning it and I had not one, but two people be very rude to me. Telling me that I'm stuck with it and that I must pay for something I don't want. And telling me they can't and won't help me. Very rude. They need to tell customers... Read more

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  • Jun 30
  • Advertisements and Cons
  • Branson, Missouri
  • Hyla Vacuum Cleaner
  • 1
  • 57

I want to no if something gonna Beable to be done about Hyla vacumm cleaner .i paid over 3,500 for vacumm have nothing but lies and problems with this .i would of never gave over 3,500 for vacumm with 1 yr warranty with blowed up. Motor and when I sent it to main company last yr when I found someone to look at it .they had it for 2 weeks and all mine tags Ssn number coming off vacumm cleaner... Read more

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  • May 13
  • Appliances and Electronics
  • Issaquah, Washington
  • Hyla Vaccum
  • 1
  • 120

I have had a Hyla for many years and it is an effective cleaning system. The cost is very steep for this product. I will say - It was an act of congress to purchase the unit. despite having seen a demo previously - the contact name i was given wanted to come to my home and show me the product AGAIN. *Note to Hyla Professionals - when someone is waving money at you just order the *** product and... Read more

Was this review helpful? 3 0

  • Apr 27
  • Appliances and Electronics
  • Singapore, Singapore
  • Vacuum Machine
  • 2
  • 169

Bought the vacuum system recently and was promised by the sales personnel that he will be returning to teach me on the use of the vacuum machine. Used the machine and maybe because we did not dry it, there is an awful smell coming out from the vacuum machine. Called the service man to check the issue but was uprightly denied queries and was brushed off with what I deemed unprofessional statement.... Read more

Was this review helpful? 3 0

  • Apr 12
  • Appliances and Electronics
  • Springfield, Missouri
  • Defective Vacuum Cleaner
  • 1
  • 157

I brought a hyla vacuum cleaner for 3,500 and I paid for brand new one and got a used one instead with cracked motor. So I get to clean piles of water every time I vacuum .i when I brought. Vacuum it was suppose to have a. 20 warrty on motor lifetime on parts . We'll I sent it in to the main company and they one told me the motor was cracked on it . Refused to replace it or fix it. Wanted me to... Read more

Was this review helpful? 1 1

  • Apr 07
  • Appliances and Electronics
  • Singapore, Singapore
  • Pushy Sales
  • 122

Sales person just pushes for sales and defamed competitor products. Sales person tried to hard sell the product. Once sold, no follow up on the after education that was promised. Waited and waited for responses from the company. Sales and office don't reply to queries. Horrible customer service. No professionalism at all. Not worth spending this amount of money for such service. Bad timekeeping... Read more

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  • Dec 01, 2013
  • Appliances and Electronics
  • Tampa, Florida
  • Hyla Nst
  • 186

I have nothing but praise for my Hyla. It is unbelievable the amount of stuff this machine sucks up. Thank god it all goes into that water basin instead of blowing out into the house. I live in Florida so the amount of dust, fine sand and pollen is awful. This machine REALLY does the job! I am so glad I bit the bullet and spent the money for it. You should see the sludge that I empty out of... Read more

Was this review helpful? 3 3

  • Jun 14, 2013
  • Appliances and Electronics
  • El Paso, Texas
  • Hyla Vacuum Cleaner
  • 191

I bought a hyla about 3-4 yrs. ago and I immediately started having problems with it. The top was cracked so the suction was not very good. One of their reps came to my house and argued with me about how it was impossible for the sales person to have given me a cracked vacuum, he told me he was going of talk to his manager about it to see if they would replace it but till this day I have not... Read more

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